Frequently asked questions

We provide legal drafting, formal letter writing, help with forms and applications, court and matter bundles, process and document serving, McKenzie Friend support where permitted, translation and photocopy and scanning services.

We also support solicitors’ firms and barristers with drafting and administrative assistance, where appropriate.

If you’re not sure, start with our free initial telephone consultation, or choose “Not sure yet” on the enquiry form and describe your situation. We’ll suggest the most suitable option.

Yes. Your initial telephone consultation is free, and we confirm the scope and price with you before any work begins.

Our published fees are starting prices. The final fee depends on the nature of your case and the work involved. We’ll confirm your price before any work begins.

They are starting prices, given as guidance. Fees may vary depending on the nature of the case, and we’ll confirm your price before work begins.

Once we understand what you need. The quickest route is usually the free initial telephone consultation or a detailed enquiry.

It depends on the service. Generally it helps to have any relevant documents, key dates and deadlines, and details of any court or hearing. We’ll tell you exactly what we need once we’ve discussed your requirements.

Yes. Organising documents into the format the court sets out is what our court and matter bundle service is for.

Our services can be provided in person or remotely. We’ll agree how you’ll receive your completed work when we confirm the scope.

It depends on the type and amount of work. We confirm the timeline with you, along with the scope and price, before starting.

Tell us your deadline when you enquire. Our services are appointment-based with flexible availability, including evenings and weekends, and we’ll confirm whether we can meet your deadline before you commit.

Yes. Message us on WhatsApp at 07733 201970, which is also our out-of-hours number. Use the green WhatsApp button on any page to start a chat.

We only ask for the information needed to help with your enquiry. Our Privacy Policy explains how personal information is collected, used and stored.

Please don’t send sensitive documents in your first message. Get in touch first, and we’ll agree a suitable way to share them for your situation.

Our role is practical paralegal support: drafting, correspondence, forms, bundles and similar work. If your matter needs legal advice, you should speak to a solicitor or another appropriately authorised professional.

No. We support clients with document preparation up to the point their matter progresses to court. Where the court permits, we can provide McKenzie Friend support. A McKenzie Friend can help with papers and take notes but is not a legal representative.

You can search for a regulated solicitor using the Law Society’s Find a Solicitor service. Citizens Advice can also help you understand your options. If you’re unsure, ask us during your free consultation.